Geoff Rigg, Aftermarket Director – Dennis Eagle

CMS work very closely with us and are a very good partner. They have developed Dennis Connect so that it is really well differentiated from CMS products, and the Dennis Connect tradename is well established now, which is very important to us, as we’re the only manufacturer that has made that investment. We’ve seen a massive improvement in first time fix, from 67% to 84%, and our customers have responded very positively.

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