CMS News

We are delighted that so many of you have found our free web-based training sessions so useful.  So, by popular demand, we’ve extended this offer to cover all of August too.

So now you have a bit more time to arrange your FREE training.  In case you are hesitating we guarantee there’s no small print, no catches and no charge.  We just want to do whatever we can to help you,

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In order to ensure the absolute highest data security, CMS are asking their system-users to update their browsers from Internet Explorer version 10 to Internet Explorer version 11.

As a company, we are passionate about keeping our customer’s data protected. IE11 has added security features that we are keen for customers to benefit from. Our cut-off date on supporting IE10 will be 1 September 2020.

We strongly encourage all our system-users to install the most updated version of their browser.

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You asked.  We listened.

It’s now possible to have your Connected Cameras configured to regularly download camera footage – saving you precious time as risk assessments and health & safety checks can be done remotely.

Once enabled, this feature will automatically download 20 seconds of camera footage from a random 20% of your vehicles, Monday – Friday. The download schedule is randomised so it will help to satisfy privacy concerns from drivers and trade unions and we’ll download a selection of footage from every camera on a vehicle.

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Sandy Anderson, Service Manager – Waste Operations for Fife Council, took delivery of the CMS SupaTrak Connected Camera system in December 2019. As soon as he implemented this technology in the local authority’s RCV fleet, it started delivering substantial benefits straight away, with the recently-released 4 Camera ‘Live’ DVR adding considerable functionality.

CMS SupaTrak’s all-round camera system stars live cameras that cover forward, nearside, offside and rear vision. It also provides driver-facing cameras for display inside the cab which can be remotely monitored live,

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We know how hard you are all working to keep up with the changing demands this unprecedented situation is causing.  So we’ve been working hard to make things easier for you.

Our new camera feature means you can now perform live 360° checks of your vehicles and staff – without leaving your desk.

Our existing Connected Camera users can now instantly live stream all of the cameras installed onto a vehicle within one window at the same time. 

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During this challenging time we know that you will be working your socks off to keep up with the changing demands on your business.

So we want you to know that we’re doing all we can to make using our system easier.

We’ve updated our Help Centre with lots of new information and FAQs. Take a look, hopefully some of the new guides will make doing your job a little easier and save you some time.

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We always welcome feedback from our customers and we’ve been listening.  As a result our latest software release now provides you with the ability to export a complete list of all drivers and their key fob ID.

We hope that this new feature helps you manage your drivers and associated key fobs easier and more quickly.

You can find out how to use this new feature in our user guide.  To access this go to the Help Centre. 

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During these challenging times we are working tirelessly to keep transport operators and waste collection services on the road.  We are looking for experienced third party engineers, specifically for Wales, Scotland (Aberdeen) and Cornwall who can start directly!

Get in touch now.  To apply email: engineering.applications@supatrak.com

To view our other vacancies click here

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CMS SupaTrak welcomes and supports the decision from the Government that the UK must adhere to further restrictions to combat the spread of COVID-19. Our thoughts go out to all affected and to all frontline staff who are working tirelessly to combat this virus.

The CMS Directors take part in daily assessment meetings to monitor and review any updates in Government guidelines and to ensure business continuity for our clients.

We WILL continue to deliver onsite field support for all essential service clients.

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During these challenging times CMS are working flat out keeping transport operators and waste collection services on the road.

We are looking for experienced sub-contracting vehicle installation engineers who can help us now.

To apply please email to: engineering.applications@supatrak.com

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