CMS News

CMS is committed to creating a supportive and open culture, which is why we have signed the ‘Charter for Employers Positive about Mental Health’.

These are trying times we face. As an employer, CMS SupaTrak is proud to have achieved the required standards to become a Mindful Employer and have signed the ‘Charter for Employers Positive about Mental Health’.

We are committed to creating a supportive and open culture within our company,

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We are very proud to announce that we have achieved ISO27001, the information security management standard.  At the same time we were also reaccredited with the quality management standard ISO9001, and environmental standard ISO14001.

These ISO awards are internationally-recognised and require businesses to demonstrate that they work to robust standards and procedures.  We are delighted to have achieved all three without any non-conformances as well as gaining ISO27001 at the first attempt,

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Eco-Coaching is at the forefront of telemetry and tracking provider CMS SupaTrak. FVI sat down with CMS’s leading Eco-Coach Tammy Catt who explained the benefits of the Driver Eco-Coaching programme. Heather Eastwood reports.

What is Driver Eco-coaching?

It is my role with CMS SupaTrak to provide Eco-Coaching to our new and existing customers. This consists of a combination of both classroom and vehicle-based training. These sessions will typically cover an overview of the EcoTrak solution,

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We are delighted that so many of you have found our free web-based training sessions so useful.  So, by popular demand, we’ve extended this offer to cover all of August too.

So now you have a bit more time to arrange your FREE training.  In case you are hesitating we guarantee there’s no small print, no catches and no charge.  We just want to do whatever we can to help you,

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In order to ensure the absolute highest data security, CMS are asking their system-users to update their browsers from Internet Explorer version 10 to Internet Explorer version 11.

As a company, we are passionate about keeping our customer’s data protected. IE11 has added security features that we are keen for customers to benefit from. Our cut-off date on supporting IE10 will be 1 September 2020.

We strongly encourage all our system-users to install the most updated version of their browser.

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You asked.  We listened.

It’s now possible to have your Connected Cameras configured to regularly download camera footage – saving you precious time as risk assessments and health & safety checks can be done remotely.

Once enabled, this feature will automatically download 20 seconds of camera footage from a random 20% of your vehicles, Monday – Friday. The download schedule is randomised so it will help to satisfy privacy concerns from drivers and trade unions and we’ll download a selection of footage from every camera on a vehicle.

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Sandy Anderson, Service Manager – Waste Operations for Fife Council, took delivery of the CMS SupaTrak Connected Camera system in December 2019. As soon as he implemented this technology in the local authority’s RCV fleet, it started delivering substantial benefits straight away, with the recently-released 4 Camera ‘Live’ DVR adding considerable functionality.

CMS SupaTrak’s all-round camera system stars live cameras that cover forward, nearside, offside and rear vision. It also provides driver-facing cameras for display inside the cab which can be remotely monitored live,

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We know how hard you are all working to keep up with the changing demands this unprecedented situation is causing.  So we’ve been working hard to make things easier for you.

Our new camera feature means you can now perform live 360° checks of your vehicles and staff – without leaving your desk.

Our existing Connected Camera users can now instantly live stream all of the cameras installed onto a vehicle within one window at the same time. 

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During this challenging time we know that you will be working your socks off to keep up with the changing demands on your business.

So we want you to know that we’re doing all we can to make using our system easier.

We’ve updated our Help Centre with lots of new information and FAQs. Take a look, hopefully some of the new guides will make doing your job a little easier and save you some time.

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We always welcome feedback from our customers and we’ve been listening.  As a result our latest software release now provides you with the ability to export a complete list of all drivers and their key fob ID.

We hope that this new feature helps you manage your drivers and associated key fobs easier and more quickly.

You can find out how to use this new feature in our user guide.  To access this go to the Help Centre. 

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